FAQ

When will my order be shipped and when can I expect it to arrive?

We ship all orders as soon as possible, usually within 3 business days from placing your order. You can see the final price including shipping after placing the product in the cart. For more information on shipping, please see Shipping & Warranty. 

Where can I track my order?

For tracking your order, please use the 17TRACK website. If you have not received your order tracking number via the confirmation e-mail, please contact our support.

How much does shipping to my location cost?

To see the shipping prices for specific regions, please see Shipping & Warranty. 

What do I do if I received a different product than what I ordered?

If you've received an incorrent type of product, please contact our support with your order number or other proof of purchase and we will quickly resolve the issue.